This course is designed to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, helping employers and employees create an inclusive and accessible environment. Approximately 15.5% of Ontarian’s are living with a disability it’s vital to understand how to identify and remove barriers that prevent accessibility. Disabilities may not always be visible
Core Learning Objectives
Learn the intent and goals behind the Accessibility for Ontarians with Disabilities Act, 2005.
Explore the definition of disability under the AODA and Ontario Human Rights Code.
Master the standards for accessible customer service and how to meet them.
Learn effective strategies for interacting and communicating with those with disabilities.
Understand different types of disabilities and how to use tools to foster inclusivity.
Why Choose This Course?
Meet Legal Requirements: Ensures compliance with the AODA and the Ontario Human Rights Code.
Enhance Communication Skills: Learn how to effectively interact with and support individuals with disabilities.
Promote Accessibility: Understand policies and procedures for providing accessible customer service.
Contact RSMac Consulting Inc’s Learning Centre team directly at training@rsmac.ca for a quote on volume discounts and discuss our Learning Management System for companies.